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EU/UK Purchases

Site Update

I was going to bundle this with the other news updates, but those will be going out tomorrow. If you are an EU/UK citizen and buy GP or USD items, please be sure to read this news post very carefully as this will affect you from this point forward.

Due to new EU laws that came into effect January 1st, we can no longer accept "instant" purchases from our EU or UK customers. It would require us to have a EU server to store your private data as well as remit tax to the individual country that the customer comes from. This is too much of an administrative burden on Aywas, and as a result we cannot accept those types of purchases from EU/UK folks anymore.

While we understand it is an annoying process, we will only be able to accept orders from UK/EU customers as detailed in this Knowledge Base article. It is a "manual" method that meets the qualifications of having human interaction involved in the purchase under the new EU law.

We apologize for the inconvenience, but unfortunately this is the new state of the law and there is nothing we can do about it. The only alternative was blocking EU/UK customers entirely from purchasing from Aywas, and we would rather have a manual method available, even if slow, than do that :(

Posted by JAK (#15) on Fri Jan 2, 2015 1:58am

Comments: 103


JScofi (#49041)

Posted on: Fri Jan 2, 2015 2:03am

huh.... probably some sort of fraud prevention law.

JAK (#15)

Posted on: Fri Jan 2, 2015 2:04am

The law came into effect to prevent large online overseas companies like Amazon from dodging VAT taxes in the EU/UK, according to the lawyer I spoke to.

Barajou Ghost (#20789)

Posted on: Fri Jan 2, 2015 2:07am

i hate EU now =.=


How does this affect on buneses you get when buying stuff? also does this affect on getting paid from official aywas work, like BC or PBC's?

JScofi (#49041)

Posted on: Fri Jan 2, 2015 2:09am

Rose the Ghost (#20789)
Two words.
Sales Tax. Or in UK's case, Use Tax.

finches (#51347)

Posted on: Fri Jan 2, 2015 2:10am

Rose the Ghost (#20789)
as far as i can tell from reading the new provisions, it sounds like regular site work doesn't fall under it because you're paid by a member of aywas staff and not automatically.

JAK (#15)

Posted on: Fri Jan 2, 2015 2:11am

It doesn't affect being paid, only when companies have UK/EU customers.

And how about you vote out the people who enacted that law ;-D

Barajou Ghost (#20789)

Posted on: Fri Jan 2, 2015 2:12am

I will probably do that Slash :I NO votes for those idiots anymore.

Nhotemau (#175)

Posted on: Fri Jan 2, 2015 2:14am

Urgh what x.x What a load of... Can we get our American friends to buy stuff for us or is that against the rules?

JAK (#15)

Posted on: Fri Jan 2, 2015 2:15am

I wouldn't necessarily instruct customers to do that, Karidan (#175), but it is a solution if you don't wanna deal with this.

sluggu (#12339)

Posted on: Fri Jan 2, 2015 2:17am

Well that kind of sucks. It's nice of you to have a manual option for those who will be affected, even though it will slow down the process.