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Search Options ►EU/UK Purchases
Site Update
I was going to bundle this with the other news updates, but those will be going out tomorrow. If you are an EU/UK citizen and buy GP or USD items, please be sure to read this news post very carefully as this will affect you from this point forward.
Due to new EU laws that came into effect January 1st, we can no longer accept "instant" purchases from our EU or UK customers. It would require us to have a EU server to store your private data as well as remit tax to the individual country that the customer comes from. This is too much of an administrative burden on Aywas, and as a result we cannot accept those types of purchases from EU/UK folks anymore.
While we understand it is an annoying process, we will only be able to accept orders from UK/EU customers as detailed in this Knowledge Base article. It is a "manual" method that meets the qualifications of having human interaction involved in the purchase under the new EU law.
We apologize for the inconvenience, but unfortunately this is the new state of the law and there is nothing we can do about it. The only alternative was blocking EU/UK customers entirely from purchasing from Aywas, and we would rather have a manual method available, even if slow, than do that :(
Posted by JAK
(#15) on Fri Jan 2, 2015 1:58am
- Sunny
(#41814)
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Posted on: Fri Jan 2, 2015 2:54am
flightless (#729)
No - J.A.K. (#15) already said that Amazon payment method won't work due to no invoicing like Paypal has.
- Revie (Inactive)
(#35743)
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Posted on: Fri Jan 2, 2015 2:56am
That's a shame... So if we ordered GP on Black Friday or another bonus holiday would we still be able to receive any bonus GP even though there would be a delay in the transaction?
- Vegas PET SHOP SALE
(#101)
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Posted on: Fri Jan 2, 2015 2:56am
eek, given that buying GP is usually a spur of the moment decision for me, stopping me from impulse purchasing means I'm unlikely to be spending at all anymore XD good for my bank balance I guess. Bit annoying though.
- Monday
(#5281)
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Posted on: Fri Jan 2, 2015 2:58am
This is bullshark >:l
Europeans people play this game as much as Americans, and now we have to go through delayed processes just to get the same product?
I don't see this encouraging European players to spend their money here :/
While its nice to see the manual option, its a pain in the butt to have to wait around while Americans get their purchase instantly.
- Ladyaseret & Michi
(#716)
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Posted on: Fri Jan 2, 2015 3:01am
Monday (#5281) Unfortunately it is not Aywas that is causing this issue. They are trying to make it possible for UK/EU people to be able to buy stuff on this site. Better the slow process than not being able to do it at all? Ladyaseret
- JAK
(#15)
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Posted on: Fri Jan 2, 2015 3:09am
The lawyer I spoke to said a lot of US businesses are likely going to close their storefronts to UK/EU customers due to it being too difficult and expensive (that extra server and all) to comply with the law... so honestly manual is better than nothing guys.
- Cake
(#2060)
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Posted on: Fri Jan 2, 2015 3:12am
Question, from an American living in the EU... I guess since Ayas can't determine my citizenship, I will need to go manual, won't I? Or is it based on our banking address?
- JAK
(#15)
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Posted on: Fri Jan 2, 2015 3:13am
Cake (#2060) It's based on the country in which the goods/services are "enjoyed." Since you are in the EU you would still have to go through the manual process.
- Lozen
(#392)
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Posted on: Fri Jan 2, 2015 3:17am
This law is stupid and sounds the end of the buying power of Europe and UK for another country: C that voted this law we locked in a kind of bubble. and it could have catastrophic results
Thank you to the team of aywas
propose to have a manual payment option
(Sorry I have bad English and I'm feeling)
Posted on: Fri Jan 2, 2015 2:53am
Fascinating how things work outside of USA. I extend my apologies to those under this new law and hope that we find a nice way to work it out so that people don't lose out on bonuses, etc.