News
Search Options ►EU/UK Purchases
Site Update
I was going to bundle this with the other news updates, but those will be going out tomorrow. If you are an EU/UK citizen and buy GP or USD items, please be sure to read this news post very carefully as this will affect you from this point forward.
Due to new EU laws that came into effect January 1st, we can no longer accept "instant" purchases from our EU or UK customers. It would require us to have a EU server to store your private data as well as remit tax to the individual country that the customer comes from. This is too much of an administrative burden on Aywas, and as a result we cannot accept those types of purchases from EU/UK folks anymore.
While we understand it is an annoying process, we will only be able to accept orders from UK/EU customers as detailed in this Knowledge Base article. It is a "manual" method that meets the qualifications of having human interaction involved in the purchase under the new EU law.
We apologize for the inconvenience, but unfortunately this is the new state of the law and there is nothing we can do about it. The only alternative was blocking EU/UK customers entirely from purchasing from Aywas, and we would rather have a manual method available, even if slow, than do that :(
Posted by JAK
(#15) on Fri Jan 2, 2015 1:58am
- Jodie
(#304)
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Posted on: Fri Jan 2, 2015 4:46am
Asking again- Does this affect EU citizens from tipping breeding artists? And if it does, will anything be done to allow us to tip our breeding artists? I'd like to be able to still tip my artists, and it would suck for them to be missing out on tips JUST because they're making work for someone in the EU
Since people are also asking, handy dandy guide to know if this affects you or not:
Is your country in the EU? If yes- this does. If not- this does not. If you aren't in an EU country, EU laws do not affect you.
Also, don't suppose anyone has a good news article that explains what the law is, and what it affects, in plain English (no legal jargon)? I think I can guess WHY (since the Recession, everyone has been complaining about Big Companies not paying taxes by being based in other countries), but I'd like to know everything else. This law will seriously restrict my buying e.e"
- Llama
(#32972)
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Posted on: Fri Jan 2, 2015 4:51am
Well that's a pain 99% of my purchases are impulsive so probably will stop me purchasing more gp.
- Starye
(#23716)
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Posted on: Fri Jan 2, 2015 5:05am
Jodie (#304) From my research in a few news articles... basically the new law is that any online sales to the UK or EU (digital or not) have to be taxed according to where the ~consumer~ is, not where the ~company~ is. And there are widely varying tax rates through the EU that have to be accounted for due to where the consumer is at. That's my very basic understanding of it, though.
- Macheeba
(#23706)
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Posted on: Fri Jan 2, 2015 5:13am
I have a question, will we still be able to use awesome coupons somehow?
- Starye
(#23716)
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Posted on: Fri Jan 2, 2015 5:23am
Slight correction on my attempted explanation: It seems to be digital services (ebooks, games, online courses, etc) only thus far but they're looking to try to expand it to physical goods in the next couple years. From what my understanding is. I might be wrong, but this is what I'm managing to get from the news.
- shiya
(#32813)
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Posted on: Fri Jan 2, 2015 5:35am
-_- what a stupid law.
Thanks, Aywas and Slash, for still making it possible for everyone to be able to buy stuff, if they wish to (Will you also need to have a tax number for every country you get money from and fill in a tax report for each too?).
I do not usually spent money on online games, only very very very rarely..so guessing it will become even more rare now..
- shiya
(#32813)
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Posted on: Fri Jan 2, 2015 5:45am
Also.. I am not sure, but I think, artist tipping /should/ technically be ok? since you are not purchasing anything and the artist is not a company, but a private person? But I am not sure, it's just a thought..
- Nazz
(#60039)
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Posted on: Fri Jan 2, 2015 6:05am
This is really worrying since I have zero understanding about laws and legal jargon... Paypal was nice and automatic, now I have no idea what to do to get anything now ;~;
Thank you very much, Slash and all the Aywas staff for making it possible to still be able to get GP and things, even if it is a bit more lengthy ;w;
- Apples
(#4951)
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Posted on: Fri Jan 2, 2015 6:09am
Will you be introducing this option on Felisfire? On there it's been announced that we just can't buy cash items at all. I spend more on there than on here.
Posted on: Fri Jan 2, 2015 4:41am
glad i got my holiday teo x-x trying to read this and understand at 5am is not easy lol