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EU/UK Purchases

Site Update

I was going to bundle this with the other news updates, but those will be going out tomorrow. If you are an EU/UK citizen and buy GP or USD items, please be sure to read this news post very carefully as this will affect you from this point forward.

Due to new EU laws that came into effect January 1st, we can no longer accept "instant" purchases from our EU or UK customers. It would require us to have a EU server to store your private data as well as remit tax to the individual country that the customer comes from. This is too much of an administrative burden on Aywas, and as a result we cannot accept those types of purchases from EU/UK folks anymore.

While we understand it is an annoying process, we will only be able to accept orders from UK/EU customers as detailed in this Knowledge Base article. It is a "manual" method that meets the qualifications of having human interaction involved in the purchase under the new EU law.

We apologize for the inconvenience, but unfortunately this is the new state of the law and there is nothing we can do about it. The only alternative was blocking EU/UK customers entirely from purchasing from Aywas, and we would rather have a manual method available, even if slow, than do that :(

Posted by JAK (#15) on Fri Jan 2, 2015 1:58am

Comments: 103


Iridien (#448)

Posted on: Fri Jan 2, 2015 3:17am

Wonderful time to be a US citizen living in France. XD (I have a feeling Alleras' is gunna be buying the stuff for me now for the next 4 months) ~Iridien

*JACKAL* (#34396)

Posted on: Fri Jan 2, 2015 3:20am

Cos that's not annoying much. Trust the gov to screw up our lives. Again. And on a VP site. Really??

Gwennafran (#22320)

Posted on: Fri Jan 2, 2015 3:25am

Irony: Having to *pay extra* for being Danish when getting things from Amazon or Amazon-owned companies, only to then learn, that Amazon if docking the taxes that should go back to my country. WTF?!?
Remind me to always blame Amazon and other multi-million dollar companies refusing to pay taxes in Europe for this!

Cake (#2060)

Posted on: Fri Jan 2, 2015 3:26am

Guess that makes sense. Thanks for the speedy reply.

Ivory Ebena (#43812)

Posted on: Fri Jan 2, 2015 3:36am

J.A.K. (#15)

How are those thing going to work with things liek teh Black Friday sale for the Europeans. If we have to note in Advance it could be troublesome getting the Extra GP and if we do on the day it woudl take to much tiem to get tehmeximun buy bonus in the shops here?

Kiran (#45257)

Posted on: Fri Jan 2, 2015 3:36am

Here you say UK and EU. On the purchase GP site you say "UK and Europe customers" - so which is it? Norway is not a member of the EU, but we are located in Europe. Can I, or can I not, avoid the manual method?

Lyra (#37548)

Posted on: Fri Jan 2, 2015 3:51am

Oh. Well this might stop me buying because GP is always an impulse buy. Ahh crap

- L

Wraith Queen Shasha (#1266)

Posted on: Fri Jan 2, 2015 4:20am

I know this isn't your fault but it will stop me buying a lot of GP, since I often buy on an impulse.

Also, how does this work for countries that are in Europe but not part of the EU? As mentioned above, Norway isn't in the EU.

wildmoo (#52354)

Posted on: Fri Jan 2, 2015 4:29am

That's annoying :/
But I suppose it makes sense.

Monday (#5281)

Posted on: Fri Jan 2, 2015 4:33am

LadyA & Michi (#716) No I know that, just annoying that other sites I use will probably follow suit, or cut us off completly.