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Search Options ►Update on Chargeback Situation
Site Update
Due to our inability to find a favorable result with Amazon Payments, we have decided to remove our option to pay with Amazon Payments for the USD Shop and GP Purchases. We will only be taking PayPal until further notice, including with the USD Auction.
Unfortunately, with this situation, all payments being sent there are immediately being taken from us, which leaves us unable to pay artists for the items you purchase. This is unacceptable, and thus we will only be taking PayPal until the situation is fully resolved.
EDIT: We can offer manual processing of transactions through Square to those who cannot or do not want to use PayPal. To read more about this option, please visit the knowledge base.
Please remember that you can help us out with this situation by going to the Special Cash Auctions. Some of the pets will be ending tomorrow!
We will invoice all the winners when all pets' auctions have expired. The auctions will be completely over on Thu May 14, 2015 7:33pm. Be sure to get in any last minute bids!
Posted by JAK
(#15) on Mon May 11, 2015 6:41pm
- Kage Davies
(#33339)
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Posted on: Tue May 12, 2015 7:57am
Can we get a section for stuff what we won? Cos I need to keep track of my total somehow if that's possible. Otherwise I'm going to have a scary big bill.
- ErrantMisty
(#51563)
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Posted on: Tue May 12, 2015 8:34am
J.A.K. (#15) does the purchase of auctions go towards our bonus balance?
- ErrantMisty
(#51563)
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Posted on: Tue May 12, 2015 8:35am
Ok my tag didn't work...still would like to know. I asked yesterday but it was looked over.
- Broken
(#1464)
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Posted on: Tue May 12, 2015 9:20am
Fannish (FreeFlier) (#1818) Fannish (FreeFlier) (#1818) if they keep hitting an account you no longer use can't you just close the account? After all they can't hit an account that is closed by the bank as it simply will not exist in the computer system anymore for them to hit. I did that when I closed out my credit card as I no longer wanted to have that kind of bill hanging over me every month and so the only place they can't hit is the only option that is there. Might be drastic way to do it but if you no longer use that account then you should be able to close it or even close it and open another one? When I was driving for a living I had one account for personal use and then I opened a 2nd one for business expenses. Both were in my name but both had 2 different numbers and weren't attached to each other.
- Tae
(#66637)
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Posted on: Tue May 12, 2015 9:32am
I've only had an issue with paypal once and that was because I selected my bank account instead of my credit card, and the customer service person worked with me and the company I was shopping from. They canceled the order and made a new one on the right card, very little hassle and no trouble at all. With all companies there are positive and negative aspects. Some people will get a positive result while others will have a negative experience. I use PayPal for all my online purchases and for receiving payments so I will continue to do so. I only have a bid on one auction so far, but if I loose out I will be putting that money towards buying other things from the USD shop or GP.
- NyctiCorax
(#1965)
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Posted on: Tue May 12, 2015 10:11am
Yvaia (#41283)
Paypal works perfectly fine for me from the Netherlands, so think it should be fine from Germany. You do have to wait on an invoice if you want to order gp or usd shop items indeed. It's always been handled neatly for me though, so I don't think you'd run into much trouble there :)
Jaye Zelenka (#11951)
Sounds like it might have been overlooked? I'd suggest bumping the email (the confirmation email for sending in the contact form).
- Yvaia
(#41283)
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Posted on: Tue May 12, 2015 10:18am
NycitCorax (#1965)
Yeah but didn't Aywas stuff say that they need to change it because it's to expensive for them to do it the normal PayPal Way?
I thought I read something like that X.x
- NyctiCorax
(#1965)
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Posted on: Tue May 12, 2015 10:26am
Yvaia (#41283)
Yeah if you put orders in and check them out yourself, the staff/Slash is going to have to pay some outrageous rate of takes. You have to send in a contact form, see here :3
- Jaye Gilliam-Rickard
(#11951)
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Posted on: Tue May 12, 2015 10:37am
NyctiCorax (#1965)
Oops, I actually got an email asking me something about my purchase and I didn't check my mail so I didn't see it! -.-; I'm such an idiot...
Thanks for pointing me in that direction though. :)
Posted on: Tue May 12, 2015 7:31am
I'd like to use PayPal but I live in Germany...so it won't work with normal PayPal stuff right? I need to do it manually as well...If I remember correctly..right? X.x