News
Search Options ►Transactions Script
Site Update
The transactions script has now run, updating your accounts to where they should be based on your purchases, your sales, the money you sent to other users, and the money they sent to you. Click here to view your transaction log.
For those of you who received official payments from staff, those were not refunded by the script. Contact the staff member who organized your payment to have it reimbursed.
Next we are going to be focusing on trying to piece together the missing accounts for newer users who registered after the rollback date. More information will be forthcoming when we have more of an idea of how to do this.
Missing Accounts
Anyone with a missing account should send an email to [email protected] with as much information as you can: the account ID, the pets you have (or names given to them), conversations you may have, recent store or GP purchases, etc.
Excess GP
If you have excess GP or BP, this is because we didn't remove amounts from purchases you made to official shops. You can safely spend it - consider it as a gift for the server practically exploding!
BP Event
It's not really an event, just that we're going to be doubling the output of BP the site gives out for a week to cover lost BP. For example, when this is confirmed and released, you'll earn twice as much adventuring. Hopefully that'll even things out.
Posted by JAK
(#15) on Sat Feb 9, 2013 5:40pm
- NicoleE
(#12841)
-
Posted on: Sun Feb 10, 2013 12:51pm
I added a picnic basket to my exploring last month. And lost the picnic basket and all the items containing it.
Will that be adressed?
- Rave
(#4035)
-
Posted on: Sun Feb 10, 2013 12:54pm
I lost all my BP. Awesome.
- gargamel
(#31771)
-
Posted on: Sun Feb 10, 2013 1:06pm
Wow, so much progress done already. I just wondered if we can still have the Valentines event --if not that is fine too, its just one of my favorite events here and that is why I was wondering about that. Im surprised so much has been done so fast after all that happened. That is a great deal of work our staff has done already. Im quite impressed.
- Arinaya Rutherford
(#34865)
-
Posted on: Sun Feb 10, 2013 1:16pm
I just dumped the 21 blue orbs and 15 blue thingies (the one that gives you 1 pet slot) that I had in my inventory so that I could hatch the eggs I have in the phoenix tree. You know what it said? You do not have enough open pet slots and cannot have any more pets. Before the crash, I had more than 2500 pet slots and only 2300 pets. I can't adventure to get more because all the areas are locked. Areas that I MASTERED. I'm missing at LEAST a hundred pets according to the Aywapedia, and my BP is virtually non existent. Tell me, WY should I keep playing? When are we going to get any answers here? The staff is silent and these are REAL concerns, not just by me but by OTHER players as well...
- Kat Moving to 1113
(#19436)
-
Posted on: Sun Feb 10, 2013 1:16pm
What about our premium points :c mine all disappeared and i havent spent it yet i had 108 when i got on before i did the geode thing i only had 18 i got a silver geode and used it but what happened to the other 108 D:
- ChaosAzeroth
(#43055)
-
Posted on: Sun Feb 10, 2013 1:18pm
I really need some of my items out of my shop, and I can't even look at my pets well..There is no way my BP missing is going to be able to be made up in a week...And my husband's premium is still gone!
- Moved to 1599
(#18420)
-
Posted on: Sun Feb 10, 2013 2:17pm
so how long should it take to know if an account was restored?
- smokeykit
(#32113)
-
Posted on: Sun Feb 10, 2013 2:55pm
okay, i have a bit of a problem with the gp, even for counting the days down and the work done. i built up on what i have (which is right before the issues hit the site) but the past two days or so while you guys were fixing the issues, i added to that with the games and with Xero. that wasn't listed with the fix of bluepaws and i'm confused on that as i got the gp from the leaves and Xero but it's not shown for those days.... and i don't think i'm the only one who has this problem of not getting that bp while you guys were fixing the issues and such. *one puzzled and slightly confused kit* hopefully that will be sorted out soon. thanks for reading, smokeykit
- smokeykit
(#32113)
-
Posted on: Sun Feb 10, 2013 3:00pm
also, i forgot to add to my post, that i did NOT spend that bluepaws i gathered during the days the site was being worked on while active to members. sorry for not adding that in before. thanks for reading, smokeykit.
Posted on: Sun Feb 10, 2013 12:29pm
I just got my bp back! Maybe even a little more! yay!