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Search Options ►Transactions Script
Site Update
The transactions script has now run, updating your accounts to where they should be based on your purchases, your sales, the money you sent to other users, and the money they sent to you. Click here to view your transaction log.
For those of you who received official payments from staff, those were not refunded by the script. Contact the staff member who organized your payment to have it reimbursed.
Next we are going to be focusing on trying to piece together the missing accounts for newer users who registered after the rollback date. More information will be forthcoming when we have more of an idea of how to do this.
Missing Accounts
Anyone with a missing account should send an email to [email protected] with as much information as you can: the account ID, the pets you have (or names given to them), conversations you may have, recent store or GP purchases, etc.
Excess GP
If you have excess GP or BP, this is because we didn't remove amounts from purchases you made to official shops. You can safely spend it - consider it as a gift for the server practically exploding!
BP Event
It's not really an event, just that we're going to be doubling the output of BP the site gives out for a week to cover lost BP. For example, when this is confirmed and released, you'll earn twice as much adventuring. Hopefully that'll even things out.
Posted by JAK
(#15) on Sat Feb 9, 2013 5:40pm
- Macbeth
(#8188)
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Posted on: Sun Feb 10, 2013 12:02am
Script worked perfectly for my missing BP and GP to the extent my knowledge. Thanks for your hard work!
Hope there will be a way to restore missing premium-- right now I'm not sure if I should upgrade myself back to premium, or if I should wait for a fix. I'm a bit bummed about missing premium bonuses, but I'm not sure if I should re-upgrade my premium or not before there is a fix. As others have mentioned, missing SP is also an issue. Hope this all gets figured out! I'm sure everyone is working on it soon, as recovering accounts is the top priority right now!
- Kayana
(#19032)
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Posted on: Sun Feb 10, 2013 12:08am
Anything we can do about lost PP? I'm missing about 170.
I can make back the bp, and my GP is fine. The double bp will be awesome.. thanks for doing that. :)
- Nico
(#1032)
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Posted on: Sun Feb 10, 2013 12:18am
GP issues here, too. Account said I had minus 13, but I didn't realize this until I went to take 13 out of the bank to fix a payment. So, now it's at 0 but I'm missing 13 GP. :I Who should I contact about this?
- Inarion
(#33234)
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Posted on: Sun Feb 10, 2013 12:55am
Thank you so much<3*snugs*
- Mischievous
(#35260)
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Posted on: Sun Feb 10, 2013 12:56am
Thank you guy for all your hard work - you must be going nuts with all the things still to fix *Hugs* I've a couple of issues still but they've been mentioned by others and I'm sure you will get around to them as and when you can :)
- Faerie Lady
(#5227)
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Posted on: Sun Feb 10, 2013 12:57am
Is anyone else missing TP? Cause I only have about 1,200 when i have over 2,500...i know you guys have a lot to do i just wanted to know if anyone else had this issue...
- pixelpidge
(#35636)
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Posted on: Sun Feb 10, 2013 1:25am
I am very upset. I had worked up 300k BP to buy an item, but now I have 760 BP. Someone please help :(
- Vilkuss Endo
(#43267)
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Posted on: Sun Feb 10, 2013 1:48am
I know there are some problems still with the BP amount on my account, but am not worried about them too much. However i do am curious about when will pets be back yo normal. I now i spent a Silver Shard to get 100 more pet slots before the downtime (over 700 together, close to 800) now am back to 600+, close to 700. I know it's not much, but i'd like to see them come back ^^'
As well, i was curious, who do i contact about Art Gallery prize? I still have the Crystal, but i'm missing +1SP i got from there. Any chance on seeing it back? (i know 1 SP isn't much, but i had just 3 and now it's back to 2...)
- Fiery [<3]
(#10722)
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Posted on: Sun Feb 10, 2013 2:21am
Thanks so much for all the work you've put into this! It's much appreciated!
Posted on: Sat Feb 9, 2013 11:51pm
Can we be expecting a similar script to restore lost SP?