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Site Update
The transactions script has now run, updating your accounts to where they should be based on your purchases, your sales, the money you sent to other users, and the money they sent to you. Click here to view your transaction log.
For those of you who received official payments from staff, those were not refunded by the script. Contact the staff member who organized your payment to have it reimbursed.
Next we are going to be focusing on trying to piece together the missing accounts for newer users who registered after the rollback date. More information will be forthcoming when we have more of an idea of how to do this.
Missing Accounts
Anyone with a missing account should send an email to [email protected] with as much information as you can: the account ID, the pets you have (or names given to them), conversations you may have, recent store or GP purchases, etc.
Excess GP
If you have excess GP or BP, this is because we didn't remove amounts from purchases you made to official shops. You can safely spend it - consider it as a gift for the server practically exploding!
BP Event
It's not really an event, just that we're going to be doubling the output of BP the site gives out for a week to cover lost BP. For example, when this is confirmed and released, you'll earn twice as much adventuring. Hopefully that'll even things out.
Posted by JAK
(#15) on Sat Feb 9, 2013 5:40pm
- Leanna
(#44299)
-
Posted on: Tue Feb 12, 2013 7:09am
When is this BP event starting? I'm not earning double from adventure yet. Also, I kind of agree with the other people that said some sort of update to tell us you know about the problems would be nice. I haven't seen a word from staff in the three days since this update, and I kind of wish that I knew you guys are actually working on certain problems that have been mentioned.
- Leanna
(#44299)
-
Posted on: Tue Feb 12, 2013 7:10am
Sorry about the double, shouldn't have refreshed.
- ChaosAzeroth
(#43055)
-
Posted on: Tue Feb 12, 2013 9:29am
Also my premium cut out...AGAIN!!! And again it shouldn't be out yet...for a while....
- Toothless
(#44113)
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Posted on: Tue Feb 12, 2013 2:11pm
What happens if I'm missing everything that was in my bank account? o.o; A *ton* of BP vanished from my bank account and I'm a bit worried about that. ^^;
- Anna
(#44340)
-
Posted on: Tue Feb 12, 2013 3:12pm
Like wise with what a lot of people said, same with Toothless all money in my bank gone. I'd love to hear an update, but keep up on the good work of getting everything sorted up and back up running.
- Loveless
(#19023)
-
Posted on: Tue Feb 12, 2013 5:30pm
Still missing premium and not sure if I should just buy more or wait. ^^;
- Charmanth
(#17816)
-
Posted on: Tue Feb 12, 2013 5:51pm
No wonder I never found my GP! It was still in my till! There's a relief. That was the one place I couldn't check yesterday.
- Arinaya Rutherford
(#34865)
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Posted on: Tue Feb 12, 2013 5:56pm
And to put salt and lemon juice in a paper cut... My dailies have NEVER reset, I'm getting NOTHING in response from staff, either by pm or a news post... Can someone pass the tequilla so I can at least have a drink while I'm getting screwed?
- The Brooklyn Possum
(#1839)
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Posted on: Tue Feb 12, 2013 6:18pm
I wish something could be done for the Lost Explore time, I opened a new place and now Its not open anymore. Realty upsets me a lot since I spent A LOT of time doing this..... D.;
Posted on: Tue Feb 12, 2013 7:09am
When is this BP event starting? I'm not earning double from adventure yet. Also, I kind of agree with the other people that said some sort of update to tell us you know about the problems would be nice. I haven't seen a word from staff in the three days since this update, and I kind of wish that I knew you guys are actually working on certain problems that have been mentioned.