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Site Update
The transactions script has now run, updating your accounts to where they should be based on your purchases, your sales, the money you sent to other users, and the money they sent to you. Click here to view your transaction log.
For those of you who received official payments from staff, those were not refunded by the script. Contact the staff member who organized your payment to have it reimbursed.
Next we are going to be focusing on trying to piece together the missing accounts for newer users who registered after the rollback date. More information will be forthcoming when we have more of an idea of how to do this.
Missing Accounts
Anyone with a missing account should send an email to [email protected] with as much information as you can: the account ID, the pets you have (or names given to them), conversations you may have, recent store or GP purchases, etc.
Excess GP
If you have excess GP or BP, this is because we didn't remove amounts from purchases you made to official shops. You can safely spend it - consider it as a gift for the server practically exploding!
BP Event
It's not really an event, just that we're going to be doubling the output of BP the site gives out for a week to cover lost BP. For example, when this is confirmed and released, you'll earn twice as much adventuring. Hopefully that'll even things out.
Posted by JAK
(#15) on Sat Feb 9, 2013 5:40pm
- Emrah
(#10736)
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Posted on: Sat Feb 9, 2013 5:57pm
Er... just thought I'd chime in with these problems others are having,
My transaction record states that on Friday, January 18th, I bought an item for 345000 BP.
It also states that on Monday, January 21st, I bought an item for 325000 BP.
I have no recollection of these transactions. Is it possible for me to find out what, exactly, these items are, so I can verify whether or not this is correct, and if I have possibly forgotten this?
- Ariento & Delira
(#42699)
-
Posted on: Sat Feb 9, 2013 5:57pm
I'm also a ton of PP.
- FernisWolff
(#40519)
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Posted on: Sat Feb 9, 2013 5:57pm
Thank you!
But, what about missing items and pets? .-.
- Ariento & Delira
(#42699)
-
Posted on: Sat Feb 9, 2013 5:58pm
*also missing
- Semper ✮ Nimirra
(#1341)
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Posted on: Sat Feb 9, 2013 5:59pm
Whoop, nevermind about my previous comment! Forgot that my last BC check had occurred during the downtime. XD It's all good, I'll just give Frey a poke. -Semp
- Tularemia
(#183)
-
Posted on: Sat Feb 9, 2013 5:59pm
Just to check, the rollback as far as accounts are concerned went to 1/17/2013? I've submitted my latest MBC list for review, but it looks like the payment for my last list is MIA. Thank you for all of the hard work, you guys! <3
- Siren♡Kira
(#18880)
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Posted on: Sat Feb 9, 2013 6:02pm
In truth I have no Idea about my BP so where ever that falls is fine with me. My bank is short GP. Says I have 0 but i know I had 51 in there before the crash.
So I need to send a screen shot of my latest transactions from my bank? I know most my GP came from buying it. So seeing order numbers from my paypal? Also when I look at the Refund Record I see the last items I bought from GP store not on it. Also when GP was deposited from buying it from my paypal I think that last amount I bought was not on it either. ... is it still running or do I need to report to someone?
- Jazz- Moving to 1178
(#44192)
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Posted on: Sat Feb 9, 2013 6:03pm
That's up to the 14th though.. It's the 9th of feb. I have 113 extra gp..
- Tigg&(inactive)
(#29419)
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Posted on: Sat Feb 9, 2013 6:03pm
Also follow up question for the one on page 3. Who do contact if the breeding kickback wasn't reimbursed by the script?
Posted on: Sat Feb 9, 2013 5:57pm
I have absolutely no BP in both hand or bank, I had over 1.7m in my bank before all this and then during all of this I won 1.8m from the jackpot and I kept it in hand, now all of it is gone, none in my hand nor my bank.
Who do I contact, or what do I do? Do I just ignore it?