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Site Update
The transactions script has now run, updating your accounts to where they should be based on your purchases, your sales, the money you sent to other users, and the money they sent to you. Click here to view your transaction log.
For those of you who received official payments from staff, those were not refunded by the script. Contact the staff member who organized your payment to have it reimbursed.
Next we are going to be focusing on trying to piece together the missing accounts for newer users who registered after the rollback date. More information will be forthcoming when we have more of an idea of how to do this.
Missing Accounts
Anyone with a missing account should send an email to [email protected] with as much information as you can: the account ID, the pets you have (or names given to them), conversations you may have, recent store or GP purchases, etc.
Excess GP
If you have excess GP or BP, this is because we didn't remove amounts from purchases you made to official shops. You can safely spend it - consider it as a gift for the server practically exploding!
BP Event
It's not really an event, just that we're going to be doubling the output of BP the site gives out for a week to cover lost BP. For example, when this is confirmed and released, you'll earn twice as much adventuring. Hopefully that'll even things out.
Posted by JAK
(#15) on Sat Feb 9, 2013 5:40pm
- Connie
(#1498)
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Posted on: Sat Feb 9, 2013 6:04pm
Right. I'm at -5 GP. Unlike others, I didn't really have any mistakes when the site came back, except possibly bp (can't remember and it's ever changing with me), but now it is certainly messed up lol
- Moving to 7310
(#12772)
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Posted on: Sat Feb 9, 2013 6:04pm
I thiiiiink I still have over half again as much GP as I should. Unless I drastically miscounted. But I should only have 25, and I have 54.^^ Also...there is no record there of my having bought premium, which I did last month (for at least 3 more months, I believe). Is that a separate issue?
- Jack
(#1)
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Posted on: Sat Feb 9, 2013 6:04pm
There's really nothing we can do about BP lost from the rollback since there's no way to track BP that comes in from the site. If you're missing GP, try to figure out where it came from (the person who mentioned predicts for both BP and GP is onto something, we'll be looking at that next so that has logs) and let us know.
- Jazz- Moving to 1178
(#44192)
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Posted on: Sat Feb 9, 2013 6:09pm
Me, reading things wrong. Ignore me.
- Star! & JROD300!
(#5141)
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Posted on: Sat Feb 9, 2013 6:09pm
Who do I contact about a mistake on the Transaction log? I apparently bought a pet that no longer exists.
- Zyanya
(#44875)
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Posted on: Sat Feb 9, 2013 6:09pm
Just wondering if transactions from bank acc's can be tracked???
- Wisp & Lei
(#1343)
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Posted on: Sat Feb 9, 2013 6:09pm
Oh yes, thank you! I was just about to ask on predict kickbacks!
- Isra
(#39223)
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Posted on: Sat Feb 9, 2013 6:10pm
What if we're missing some SP because of the rollback?
- Eggy
(#18951)
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Posted on: Sat Feb 9, 2013 6:10pm
So the transaction log doesn't seem to have anything weird on it for me, which is great, thanks very much! My premium, however, and 5 SP I won at the end of January still seem to be missing. I know it's possible that you guys will be looking at that sooner or later but I thought I'd bring it up anyway just in case. Thanks again!!
Posted on: Sat Feb 9, 2013 6:03pm
I'm not too concerned about bp, but the gp and sp are still wrong. Plus, I'm missing my ability to remove items from my wardrobe. Hopefully everything will get cleared up soon.