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Hey guys! We're aware that Manju hasn't exactly been very talkative since the introduction of their new game. We've made some adjustments, and they should now be over their temporary bout of shyness. Because of the glitch, some users may find their game settings didn't reset at exactly midnight this morning. To counteract this, everyone's streak has been rolled back, so don't worry, it hasn't been lost! You must be sure to visit Manju before tonight's roll over, however, to ensure the streak continues. Once midnight AST comes tonight, the game should be back to working as intended.
Okay, quick update! [3:33pm]
Yasu figured what went wonky. You can play today if you haven't yet, and you can click again if you have. Even if you miss today you should be okay as tomorrow the scores will remain intact. Please be advised that from 00:00:01 Tuesday 20th June, the coding that will reset a missed day will come back into effect so you MUST click on Tuesday to keep your streak.
Fingers crossed this is the last hiccup - we'll have to tell Manju to not eat the cakes so fast to stop it happening again ;)
Posted by Eve
(#2775) on Sat Jun 17, 2017 1:22pm
- Tin & Bloo
(#9)
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Posted on: Sun Jun 18, 2017 3:58am
Sorry, I meant 50BPs yesterday and 100 BPs today.
- Awen Moonshine
(#37033)
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Posted on: Sun Jun 18, 2017 4:17am
Mine seems to have also reset even though I make sure to play most of the games at least once a day, it's really rare for me to miss a day especially on a weekday. Now I'm back to square 1 because of a glitch? It hardly seems fair as my streak was close to if not over 100k... :(
- Conium
(#39365)
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Posted on: Sun Jun 18, 2017 5:25am
Oh man it's like that thing everyone was worried about was a completely legitimate concern and not just people raising a fuss for no reason, who'd have guessed! Man I'm so glad that staff aren't changing the game to account for issues like this.
- Lyfie
(#57836)
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Posted on: Sun Jun 18, 2017 6:41am
My streak was not reset either, I got 100 bp today
- TheWanderer
(#47107)
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Posted on: Sun Jun 18, 2017 8:41am
Wait previously didn't it not matter if you visited every day? I definitely have not visited before and still kept my streak. Has this changed now that it's Manju?
- 🌸 SG 🌺
(#36207)
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Posted on: Sun Jun 18, 2017 8:47am
TheWanderer (TOT) (#47107) - Yes, as detailed in this news post. https://www.aywas.com/news/view/4405/
- Eve
(#2775)
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Posted on: Sun Jun 18, 2017 9:38am
Unfortunately trying to accommodate the userbase wishes to not lose their streak is why this is proving harder to fix. By constantly trying to balance those accounts that are having no issue, and patching in fixes for those that are, it's causing a house of cards. If we could simply reset it completely and start from Day 1 with everyone this problem would be over, however as the userbase has told us that isn't an option we are unable to do the logical and simple fix.
- Nemesis Valkyrie
(#476)
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Posted on: Sun Jun 18, 2017 9:38am
t's completely inaccurate to say we're not doing anything to fix the problem. If this were true, we would have allowed the game's mechanics to completely reset to zero when Manju took over and allow it to play out as it was always intended to play. In complete honesty, the issues arising now are because we are working so hard to maintain your streaks. As we've mentioned countless times, we do hear you.
- 🌸 SG 🌺
(#36207)
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Posted on: Sun Jun 18, 2017 11:37am
Eve (#2775) - I want to apologize in advance if this comes off as blunt or rude, but while I do imagine it wasn't your intent, that response is reading as fairly abrasive to me. While trying to accommodate user wishes may be part of the source of frustration on both sides at the moment, it comes off as almost "sorry you're frustrated but it's your own fault".
Beyond that, though, it seems a bit.. inconsistent? If priority is pleasing users, then it would make more sense to just turn the reset mechanic back off-- which, incidentally, would be as or more simple than what you're saying is the simplest fix. If priority is restoring the original intent of the game even if users aren't happy with it, then resetting everyone and being done with it would make more sense.
But implementing a mechanic most people didn't want and many never knew was ever intended to exist, and then struggling through further glitches in order to keep users only mildly unhappy vs even more unhappy about it doesn't seem like the best solution. In a way it's middle ground, but in this case it's middle ground that seems to be causing more problems than it's solving, and even members who haven't been affected so far are left with a persistent sense of dread over the inevitability of losing their streaks eventually. A reset would upset many, and absolutely lead to many being done with the game at least for a good while (especially for those who, like me, don't need the BP but play to see how high we can get it, and at this point would require literally years to have any chance of surpassing our old score). But there'd at least be a sense of finality to it rather than ongoing worry.
On the note of solving problems, I also have to ask-- not because I hope or expect it to have any impact on the current issue but in hopes it can help make this a greater learning experience-- while it's very understandable that Staff is aiming to Fix Glitches as a general goal... Who did fixing this glitch help? What benefit did this bring to either site mechanics or user experience? It was said somewhere in the original news post comments that "we can't fix the bad glitches and leave the good ones", and I fully agree... if there's a downside to the good ones. If a bug is giving users an unfair advantage or harmful to the site economy, etc, it needs to be addressed. But what harm was this doing to warrant it being altered? "It wasn't the original intent of the game" can be said, sure, but when the game was literally 'broken' longer than it wasn't-- over four years out of less than eight-- how much weight does original intent still hold? If a 'glitch' is beneficial without a significant downside, I feel most would agree, "that's not a bug, it's a feature".
I know you guys are working hard and nothing is done maliciously. And, while in smaller scale, I've been in administrative positions before and can certainly relate to how frustrating it is when you try to do something you think is a good change and get backlash for it. I most definitely do not intend in any way to imply you guys aren't trying your best or taking user feelings into consideration. I'm just saying that despite pure intentions perhaps it's worth considering that the criticism this time around has been more founded than it seems to have been given credit for, and attempting to explain why beyond the surface feedback.
I also sort of feel like a lot of the backlash could have been mitigated if it had been announced more than half a day in advance that a mechanic was going through such a big change, but springing this on us and then saying that trying to accommodate us is the reason it's buggy feels... I'm not sure what word I'm looking for.. deflective, maybe? Whatever the case, a little more warning is always appreciated. On that note, should issues persist to a point that a reset becomes effectively necessary, announcing it a few days in advance and giving users a chance to at least screenshot their highest streaks if they want to 'keep' them that way would be nice.
Once again, apologies if this comes off too strongly or negatively, as an 'angry rant' or the like certainly isn't my intent. More ah... detailed hopefully-constructive critique, I suppose?
Fingers crossed there are no further mechanic issues and a majority of members are able to remember/maintain access to keep up with it, of course. Just... at the same time, I felt like it was worth examining deeper why this is having the effect it is in hopes that can help everyone avoid similar incidents in the future, I guess.
Posted on: Sun Jun 18, 2017 3:57am
My streak did not get reset peoperly. Only get 50BPs today. :(