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PSA: protecting your customs

Site Update

I don't know about you, but my heart always bleeds a little when I see someone lose their pet (or its PSD) due to a small slip up (it's happened before you know it - trust me, I've been there). It's even more awful when the pet in question is an expensive pet bought during a sale (think Teos, Fauxes and Snoodles), and there is no way for you to undo your mistake!
Therefore, please take a minute to read our suggestions on how to protect your precious customs from those derpy moments.


In short, there are three steps you'll want to go through to protect your pet as much as possible:

1) Download your pet's PSD
2) Attach your pet's PSD
3) Lock your pet



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Downloading your pet's PSD

No matter the kind of pet, you want to gain control of the PSD as soon as possible. You never know when download links might break or expire and your pet's PSD is lost forever.
This is especially true for sale pets: all links to PSDs for pets sold during the Black Friday and Mayday sales will only stay active for about 6 months. After that the links are wiped and not even staff can recover the PSD for you. Even if you don't plan on using the PSD yourself, you should always grab them and keep them somewhere safe, just in case.
Extra tip: pets that have their PSD are in general easier to sell than those that don't - and they often fetch a higher price, too!

(If you haven't grabbed your Black Friday '16 pet's PSD yet, do it now! In a month or two, the PSDs will be wiped permanently. Go on, I'll wait here until you're done *pulls up a chair*)



Attaching your pet's PSD

Not only does this greatly simplify things if you ever decide to breed the pet, it also acts as some kind of back-up. If your computer decides to have a meltdown and all your files are gone, you can still re-download any PSDs attached to your pets. So even for those who never breed their pets, attaching PSDs is a must! Don't get rid of the original PSD on your own drive, though! There's always a chance the aywas drive someday has a meltdown of its own.

For gen 1 pets, you can attach the PSD yourself by visiting your pet's profile, clicking "Edit Pet" and then "Select file". Gen 2 pets should come with their PSD attached, but if your pet is a bit older or needs its PSD updated, you can post in the Gen 2+ Pet PSD Upload thread (note: the thread is currently closed, but Rudy promised me she'll make a newspost with an update soon).



Locking your pet

Even if your PSD is safe, that won't do you much good if you accidentally zap or potion over your pet. Getting your pet back after a slipup like that, can be very expensive or even close to impossible. The only way to protect your pet from this fate, is to lock it. At the time of writing, there are three different ways to do this:

1) Through the locking feature:
Visit your "my pets" page and click "Lock ___ from Modification" next to your pet. This costs 5 GP.

2) By using a Save Point:
collectable_savepoint.png
This is a one-use item that was released during a user event. As a result, it's not available in any site shops, but you might occasionally find one in the user shops.

3) By using a Lockbox:
collectable_lockbox.png
This item was the premium item in December 2014 and regenerates once per week. It is by far the best choice if you're looking to lock a lot of pets in the long term and don't want to spend a fortune on doing it. In addition, you might occasionally find generous users on the forums who are offering to lend out their lockboxes to others!


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Thank you for taking the time to read through this huge lecture newspost. All of the info above can also be found in a freshly revamped KB article. If you have any questions or additional tips to protect your pets *points down* please let us know in the comments!

Posted by Marjo (#5741) on Fri Mar 10, 2017 1:18pm

Comments: 65


Zaria (#14800)

Posted on: Sat Mar 11, 2017 8:51am

Marjo (#5741) I will look into that. Or anyways ill ask someone since I'm terrified of destroying the .psd trying that. Thank you very much.

Arinaya Rutherford (#34865)

Posted on: Sat Mar 11, 2017 9:23am

Marjo (#5741)

So for Teos that were released ages ago (prior to black Friday 16), is there any way to find their PSD? I had a computer crash (two, actually) that wiped out everything I had. I've only managed to find two of my Teo PSD, which leaves me missing close to twenty. Any chance they might be hiding on site somewhere?

Marjo (#5741)

Posted on: Sat Mar 11, 2017 10:58am

The Aywas Tree (#80) caveSalamander (#64257) I think it might get cluttered really fast if we started using the icon thing for multiple things. Also, we've had quite a few people express they were not happy having an icon over their pets in their lair, so that's another reason not to add even more icons to the mix =p

Kage Davies (#33339) *pats* it's okay, I was just confused for a sec xD

Arinaya Rutherford (#34865) As it says in the newspost, "the links are wiped and not even staff can recover the PSD for you" :/ . So your only option would be to try and track th artist down and ask if they still have your PSD - and cross your fingers.


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Zaria (#14800) Altheora (#30554) I also asked about the upload limit and gen 2+ upload questions:


The upload limit is what it is because there isn't really a reason for a 400px PSD to be larger than that limit. In the past, people apparently have been sending in PSDs as huge as 1800px, which obviously is imensely heavy in terms of MB. Since a 400px PSD is really all you need no matter what site feature you intend to use it for, the limit will remain in place.


Gen 2+ PSDs can't be uploaded by users because it would cause the drive to be filled with duplicates even more than it already has. A lot of gen 2+ pets have 2 or 3 identical PSDs in the drive as it is, and obviously the more duplicates, the less space we have for unique PSDs. If a user has a breeding PSD, there's a 90% chance it's also in the drive and doesn't need to be uploaded again.

caveSalamander (#64257)

Posted on: Sat Mar 11, 2017 10:59am

Marjo (#5741) Could they be toggleable icons?

♑ Kat & AK ♈ (#80)

Posted on: Sat Mar 11, 2017 11:05am

Aww ok. The toggleability is a good suggestion. So current people unhappy with the psd icon can toggle it off too..

Arinaya Rutherford (#34865)

Posted on: Sat Mar 11, 2017 11:06am

Marjo (#5741)

Yeah, that's what I thought. I was crossing my fingers, and I'd managed to find 2 of the PSD's I was missing, but I'm not sure if there's even a thread to hunt down artists for the Teo...

Thanks for being awesome ^^

Marjo (#5741)

Posted on: Sat Mar 11, 2017 11:29am

caveSalamander (#64257) The Aywas Tree (#80) The toggleability was suggested before, but iirc it would be a nightmare to code and really not worth the resources when comparing the effort it would take to code it vs what else we could do with said effort.

Arinaya Rutherford (#34865) Ah, that's where you'd be wrong =3 I actually have a thread dedicated to listing Teo artists and helping people find their set's artist right here: https://www.aywas.com/forum/topic/2004475799/ . It's a little dusty and in need of revamping, but for now it does the job =p

♑ Kat & AK ♈ (#80)

Posted on: Sat Mar 11, 2017 11:30am

Oh ok.. Haha... I did not think it might be hard.. >_> That's probably why we could not toggle on off for LIKES too. xD

Arinaya Rutherford (#34865)

Posted on: Sat Mar 11, 2017 12:26pm

Marjo (#5741)

I LOVE you! Now to make contact to see if I can't recover some of what I lost...

*heads off on a hunting spree through the vast and wandering Teo thread...*

Tae (#66637)

Posted on: Sat Mar 11, 2017 10:10pm

Marjo (#5741) Any news on when the 2nd gen + thread will be open again? It's currently locked with the last post being from October. Most pets, you are correct, would be in the system, but some, like Sketch babies or revamped ones, would have an updated PSD from the one that is on the site and makes it more difficult to breed.