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PSA: protecting your customs

Site Update

I don't know about you, but my heart always bleeds a little when I see someone lose their pet (or its PSD) due to a small slip up (it's happened before you know it - trust me, I've been there). It's even more awful when the pet in question is an expensive pet bought during a sale (think Teos, Fauxes and Snoodles), and there is no way for you to undo your mistake!
Therefore, please take a minute to read our suggestions on how to protect your precious customs from those derpy moments.


In short, there are three steps you'll want to go through to protect your pet as much as possible:

1) Download your pet's PSD
2) Attach your pet's PSD
3) Lock your pet



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Downloading your pet's PSD

No matter the kind of pet, you want to gain control of the PSD as soon as possible. You never know when download links might break or expire and your pet's PSD is lost forever.
This is especially true for sale pets: all links to PSDs for pets sold during the Black Friday and Mayday sales will only stay active for about 6 months. After that the links are wiped and not even staff can recover the PSD for you. Even if you don't plan on using the PSD yourself, you should always grab them and keep them somewhere safe, just in case.
Extra tip: pets that have their PSD are in general easier to sell than those that don't - and they often fetch a higher price, too!

(If you haven't grabbed your Black Friday '16 pet's PSD yet, do it now! In a month or two, the PSDs will be wiped permanently. Go on, I'll wait here until you're done *pulls up a chair*)



Attaching your pet's PSD

Not only does this greatly simplify things if you ever decide to breed the pet, it also acts as some kind of back-up. If your computer decides to have a meltdown and all your files are gone, you can still re-download any PSDs attached to your pets. So even for those who never breed their pets, attaching PSDs is a must! Don't get rid of the original PSD on your own drive, though! There's always a chance the aywas drive someday has a meltdown of its own.

For gen 1 pets, you can attach the PSD yourself by visiting your pet's profile, clicking "Edit Pet" and then "Select file". Gen 2 pets should come with their PSD attached, but if your pet is a bit older or needs its PSD updated, you can post in the Gen 2+ Pet PSD Upload thread (note: the thread is currently closed, but Rudy promised me she'll make a newspost with an update soon).



Locking your pet

Even if your PSD is safe, that won't do you much good if you accidentally zap or potion over your pet. Getting your pet back after a slipup like that, can be very expensive or even close to impossible. The only way to protect your pet from this fate, is to lock it. At the time of writing, there are three different ways to do this:

1) Through the locking feature:
Visit your "my pets" page and click "Lock ___ from Modification" next to your pet. This costs 5 GP.

2) By using a Save Point:
collectable_savepoint.png
This is a one-use item that was released during a user event. As a result, it's not available in any site shops, but you might occasionally find one in the user shops.

3) By using a Lockbox:
collectable_lockbox.png
This item was the premium item in December 2014 and regenerates once per week. It is by far the best choice if you're looking to lock a lot of pets in the long term and don't want to spend a fortune on doing it. In addition, you might occasionally find generous users on the forums who are offering to lend out their lockboxes to others!


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Thank you for taking the time to read through this huge lecture newspost. All of the info above can also be found in a freshly revamped KB article. If you have any questions or additional tips to protect your pets *points down* please let us know in the comments!

Posted by Marjo (#5741) on Fri Mar 10, 2017 1:18pm

Comments: 65


♑ Kat & AK ♈ (#80)

Posted on: Sat Mar 11, 2017 2:57am

Welcome. Anyone also can.check my thread and.update me if you all know any info.

Monday (#5281)

Posted on: Sat Mar 11, 2017 3:43am

I'm happy to lend out my Lockbox to anyone who needs it :) Just drop me a message!

Kage Davies (#33339)

Posted on: Sat Mar 11, 2017 5:09am

'(If you haven't grabbed your Black Friday '16 pet's PSD yet, do it now! In a month or two, the PSDs will be wiped permanently. Go on, I'll wait here until you're done *pulls up a chair*)'

I'm sure I'm having a brain fart, but where do we go for Teo PSDs? I haven't been around for so long...

Maglania (#45425)

Posted on: Sat Mar 11, 2017 6:18am

I have only one faux custom, from the first generation that came out, and I thought PSD would be owned by the site. Is there anyway still to get this psd? I have no idea who's design it is or anything. Thanks for any comments, if anyone knows!

caveSalamander (#64257)

Posted on: Sat Mar 11, 2017 6:19am

The only thing that you'd WANT to use on a custom pet that doesn't seem to work on locked pets, is the Robotic Easter Egg - to change your pet's gender to robot.

Also is there any way to sort your lair/customs by 'locked' status?

Marjo (#5741)

Posted on: Sat Mar 11, 2017 6:43am

The Aywas Tree (#80) I've added that info to the KB. The only thing I noticed, is that personality potions all seem to work on locked pets (I just tested it). I didn't go through the entire thread, but is there a chance a mistake was made when you tested this?

Kage Davies (#33339) ... you noticed the "do it now" is a link to the archive, right? ^.^

Maglania (#45425) If your Faux was from a sale prior to the one for Black Friday '16, or from the early days of the Faux Box, then its PSD has already been wiped from our servers. Your best bet would be to hit the forums and ask if anyone knows who made it, and then to ask the artist if they still have the PSD. Good luck!

caveSalamander (#64257) Thanks for telling me about the Robotic Easter Egg! I'm afraid that afaik there's no way to sort by locking status, though =(

♑ Kat & AK ♈ (#80)

Posted on: Sat Mar 11, 2017 6:48am

Someone just confirmed it just now that it's YES for that. I forgot why we had it as NO.. Maybe it was a NO in 2015 when thread was up... I also updated that they tried using Easter Egg too.

♑ Kat & AK ♈ (#80)

Posted on: Sat Mar 11, 2017 6:49am

Also is there any way to sort your lair/customs by 'locked' status? <-- This was such a good idea... Too bad no way... Maybe can have an icon by the pet, kinda like an icon to show it has PSD?

Kage Davies (#33339)

Posted on: Sat Mar 11, 2017 7:01am

Wow... I... Suck. I'm sorry DX.

caveSalamander (#64257)

Posted on: Sat Mar 11, 2017 8:24am

An icon would work too - something that you can see from the lair page instead of having to go to each page.