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Search Options ►PSA: protecting your customs
Site Update
I don't know about you, but my heart always bleeds a little when I see someone lose their pet (or its PSD) due to a small slip up (it's happened before you know it - trust me, I've been there). It's even more awful when the pet in question is an expensive pet bought during a sale (think Teos, Fauxes and Snoodles), and there is no way for you to undo your mistake!
Therefore, please take a minute to read our suggestions on how to protect your precious customs from those derpy moments.
In short, there are three steps you'll want to go through to protect your pet as much as possible:
1) Download your pet's PSD
2) Attach your pet's PSD
3) Lock your pet
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Downloading your pet's PSD
No matter the kind of pet, you want to gain control of the PSD as soon as possible. You never know when download links might break or expire and your pet's PSD is lost forever.
This is especially true for sale pets: all links to PSDs for pets sold during the Black Friday and Mayday sales will only stay active for about 6 months. After that the links are wiped and not even staff can recover the PSD for you. Even if you don't plan on using the PSD yourself, you should always grab them and keep them somewhere safe, just in case.
Extra tip: pets that have their PSD are in general easier to sell than those that don't - and they often fetch a higher price, too!
(If you haven't grabbed your Black Friday '16 pet's PSD yet, do it now! In a month or two, the PSDs will be wiped permanently. Go on, I'll wait here until you're done *pulls up a chair*)
Attaching your pet's PSD
Not only does this greatly simplify things if you ever decide to breed the pet, it also acts as some kind of back-up. If your computer decides to have a meltdown and all your files are gone, you can still re-download any PSDs attached to your pets. So even for those who never breed their pets, attaching PSDs is a must! Don't get rid of the original PSD on your own drive, though! There's always a chance the aywas drive someday has a meltdown of its own.
For gen 1 pets, you can attach the PSD yourself by visiting your pet's profile, clicking "Edit Pet" and then "Select file". Gen 2 pets should come with their PSD attached, but if your pet is a bit older or needs its PSD updated, you can post in the Gen 2+ Pet PSD Upload thread (note: the thread is currently closed, but Rudy promised me she'll make a newspost with an update soon).
Locking your pet
Even if your PSD is safe, that won't do you much good if you accidentally zap or potion over your pet. Getting your pet back after a slipup like that, can be very expensive or even close to impossible. The only way to protect your pet from this fate, is to lock it. At the time of writing, there are three different ways to do this:
1) Through the locking feature:
Visit your "my pets" page and click "Lock ___ from Modification" next to your pet. This costs 5 GP.
2) By using a Save Point:
This is a one-use item that was released during a user event. As a result, it's not available in any site shops, but you might occasionally find one in the user shops.
3) By using a Lockbox:
This item was the premium item in December 2014 and regenerates once per week. It is by far the best choice if you're looking to lock a lot of pets in the long term and don't want to spend a fortune on doing it. In addition, you might occasionally find generous users on the forums who are offering to lend out their lockboxes to others!
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Thank you for taking the time to read through this huge lecture newspost. All of the info above can also be found in a freshly revamped KB article. If you have any questions or additional tips to protect your pets *points down* please let us know in the comments!
Posted by Marjo
(#5741) on Fri Mar 10, 2017 1:18pm
- Foxtrot
(#40289)
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Posted on: Fri Mar 10, 2017 2:05pm
Marjo (#5741)
I've been holding off locking my Royalthorn founder because I want to use Vial of the battle soul to teach her lockpick eventually... does that work on locked pets???
- Marjo
(#5741)
-
Posted on: Fri Mar 10, 2017 2:08pm
Foxtrot (#40289) in order to teach your pet the lockpick skill, you'd need a skill swap, not a vial of the battle soul! But by all means please go ahead and lock your pet, cuz both items do work on locked pets =)
- Draylin (Saphire)
(#407)
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Posted on: Fri Mar 10, 2017 2:12pm
Marjo (#5741) Do animated crystals work on locked pets? I've kept my xaoc unlocked just in case, but I'd rather lock it if they do work because I am not animating for a while but I do plan to animate it
- Foxtrot
(#40289)
-
Posted on: Fri Mar 10, 2017 2:14pm
*blonde moment* yeah, that one! Lol XD
Ahhh, this is such great news, thank you! ^-^
- Marjo
(#5741)
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Posted on: Fri Mar 10, 2017 2:16pm
Saphire <3 Lassombra (#407) I'll have to ask Eve about that one. I'll let you know (and add it to the KB) when I find out, though!
- Draylin (Saphire)
(#407)
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Posted on: Fri Mar 10, 2017 2:21pm
Marjo (#5741) This is why I wait because I don't know xD Thank you! <3 I just don't want to lock it if that means I can't animate it.
- Kyte
(#51)
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Posted on: Fri Mar 10, 2017 2:54pm
It was actually one of the help questions in the forums awhile ago. And like. No one knew or the ones that did were busy. SO I took it upon myself to find out XD
- Arbor
(#50598)
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Posted on: Fri Mar 10, 2017 3:05pm
this recently happened to me with my black friday faux ;_; if anyone has a gold faux mystery egg, or a black friday faux by nimiety, please contact me!!
- ♥ Mochi ♥
(#70211)
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Posted on: Fri Mar 10, 2017 3:27pm
Ooh, nice to see updated info and KB articles being updated! <3 Super useful for people to keep up to date with stuff like this - and I'll admit, I'd forgotten locking pets was even a thing. :'D
Posted on: Fri Mar 10, 2017 2:00pm
Kwani & Kamorth (#2868) That's actually not a bad idea. I'll try and compile a list and get it added soon-ish (which is harder than it sounds, cuz I have a horrible memory and keep going "oh yeah, that one works, too!" OTL)