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If you purchased GP between December 14 - 17, you may have received a message from PayPal informing you that your purchase was reversed. Your GP total was not modified, however.
Please resend the payment to our standard PayPal address, [email protected]. I have a list of all the payments that were reversed so that I can check you off :)
Thanks!
According to the news comments, it looks like PayPal didn't send an email to everyone, so please check your PayPal account to see if the transaction was reversed or canceled - your account will tell you :)
Posted by JAK
(#15) on Tue Dec 20, 2011 10:53am
- Snuggles [ToT]
(#5560)
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Posted on: Tue Dec 20, 2011 11:10am
I made a purchase on the 16th, but the money's been taken from my account and I did not receive any e-mails about a reversed payment, so if I wanted to double check if I was on the list would I need to e-mail or site mail you?
- Snuggles [ToT]
(#5560)
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Posted on: Tue Dec 20, 2011 11:12am
actually, nvm, I see it now in the account overview. >.
- Moved to 7310
(#23683)
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Posted on: Tue Dec 20, 2011 11:12am
I'm in the same position as Snowy.
- 🐌 chromo 🐛
(#21952)
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Posted on: Tue Dec 20, 2011 11:19am
Glad you figured out a way to get the money back, Slash!
- Misty Morn
(#17546)
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Posted on: Tue Dec 20, 2011 11:19am
Just went to check and I see there is a reversal on mine.
So I just send the payment thru' PayPal to the addy posted above instead of thru' the "Purchase GP" way?
- Snuggles [ToT]
(#5560)
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Posted on: Tue Dec 20, 2011 11:22am
There, $ has been sent so I can be checked off your list ^_^
- JAK
(#15)
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Posted on: Tue Dec 20, 2011 11:26am
Correct, you use the "Send Money" tab :)
- Panda
(#465)
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Posted on: Tue Dec 20, 2011 11:34am
Looks like my last purchase was done on the 18th. Good deal. :3
- Jacarda
(#561)
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Posted on: Tue Dec 20, 2011 11:37am
Dec 16, 2011 Payment To
Explorer Games
Completed Details Payment To Explorer Games -$10.00 US
I have the order number if you need that also....that was the only purchase I have made between those dates listed.
Posted on: Tue Dec 20, 2011 11:03am
I have two cancelled payments...i need to resend two payments or i can send only one with the grand total for both?