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Site Update
While working on stuck pets in Please ensure the pet is idle glitch thread. I discovered an old database issue that was affecting quite a few more pets than I think owners were aware of, where they were missing or stuck.
What happened was that, at some point, some pets were being marked with an invalid status, causing them to disappear from their owners' lairs despite not actually being involved in a trade, shop, or other activity. This would cause them to appear nowhere, but if you still had their ID number and went to the profile, you would get the error Please ensure the pet is idle while trying to do anything with them.
The good news is that I located and corrected 3,097 affected pets across 857 users!
These pets were not deleted, and their original IDs and information have been preserved. They should now be visible in their owners' lairs again under unsorted.
Some users had 100s of pets stuck, and due to the sheer volume of users affected reaching out in messages or pinging, it is not feasible to tell you which pets were unstuck.
Please take a moment to check your unsorted lair group You might find a familiar face (or several!) that you haven't seen in a while.
I'm still investigating what originally caused this issue. It's possible that some of these pets have been stuck for quite some time due to how hard it can be to retrieve the ID of a pet you can't see, which would explain why the problem was so difficult to notice.
If you notice a pet disappearing from your lair in the future, please report it in the glitch thread!
If possible, include the pet's ID and what you were doing immediately before it disappeared. That information could help me track down the original cause.
I will be watching to make sure no pets get stuck again, and checking the related code over the next few weeks to make sure there isn't still something lingering in the code that can cause this issue to return.
Just remember, if you see a pet you don't remember having before in your unsorted lair, it just might be a long-lost pet who found its way home today!
Posted by Kandria
(#111) on Thu Nov 5, 2026 11:20pm
- Kandria
(#111)
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Posted on: Thu Nov 5, 2026 11:41pm
Sandy (#50007)
Honestly, I was floored when I saw how many were in this specific status. Given we're at 13 million+ pets, 3k is really a small %, and many appeared to be in the same range(s) of ID.
I still had to quadruple-check what the issue was before applying a fix because I didn't want to risk anything breaking, so many safety tests were run and a test group was fixed before I fixed them all at once.
Mostly because it's scary to touch that many pets without knowing for sure, this was the cause and risk borking something sideways.
- Sandy
(#50007)
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Posted on: Fri Nov 6, 2026 1:20am
Yikes! Good that you took those safety measures before implementing the changes o.O
Nearly all of my pets are unsorted :S So I don't know if any of those were mine? I did go thru my pets not that long ago though and gave them "names" (same as they were before mostly, but just so that I know that I've looked at them or are keeping them and which are duplicates). So I knew about the ones that you've helped me with previously. But those I could see in the aywapedia - but not in my lair. If my memory is correct :P
Now I'm thinking I should sort them...bee/bonnet :D :D :D
Posted on: Thu Nov 5, 2026 11:30pm
Thank you, Kandria!
Wow - that's a lot of pets! :O