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Hey all! I know my newsposts aren't always the most interesting and some can cause a lot of sadfacing but I hope this isn't one of those times! I know this has been something that a lot of users have questioned over time so I wanted to talk a little about breeding refunds.
Yes, we do refund stuff on the breeding end, but at times we don't. There's been confusion on what we do and don't refund so here's a handy guide for you all.
PLEASE NOTE: The rule of thumb is it's a case by case basis a lot of times. Your best bet if you want something refunded is, if you see a mistake/you make an error/you have an issue and you know that you need a refund, message me (Frey #90), Mauri #1010 or Zephy #215 as soon as possible. Meaning, immediately when you realize the error. If you don't you risk not getting a refund if we notice something's up with your breeding in the queue.
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Refunded Breedings:
I. Breedings between two separate genus of pets that are not valid for that coin. Example being someone accidentally potioning over a pet in an LBC Lacer breeding, rendering it Lacer x Oakl which isn't allowed for that coin.
II. Breedings with separate linearts (alt x normal for instance) without predicts. Example being if we come across your Alt Orimi x normal Orimi LBC in queue when assigning and you haven't done predicts yet, the coin will be refunded.
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Not Refunded Breedings:
I. Any add-ons that aren't compatible for a breeding. Example being If you use a Hybrid Embryo on an MBC breeding... tough luck. Read what they do first!
II. Breedings that go against the rules for a coin. Example being breeding two pets that are clearly over 5% on a MBC, especially not checking their compatibility with Zephy's thread.
III. Breedings with pets that can't be bred, like special event pets specifically designated unbreedable or in the case of a glitch where the pet is not breedable but it somehow goes through. You have to tell staff about glitches like this or risk losing your coin. A good example of the first is trying to breed two Xaocs with an LBC... haha just don't try.
IV. Breedings with pets that aren't allowed for a particular coin. Example being breeding two Inari with an MBC. You can't use this coin for the pair so it'll be automatically rejected.
V. Requested rejections so you can add any add-ons to the breeding that you forgot to do upon submission.
VI. Requested rejections without any sort of mistake or reason, aside from wanting the coin back. If you decided two months in that you don't want the breeding anymore, you won't have it refunded, sorry.
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I know these might sound kind of harsh but like I stated above, if you find you did something in error message a breeding mod! I give refunds, but Mauri #1010 or Zephy #215 are also authorized to give out rejections or refunds on a case-by-case basis. You're always better off reading all rules and getting to one of us if you make a mistake. Hopefully this will shed some light on why some people get refunds and why some don't too! It's not meant to be unfair, it's meant to get you to reeeead.
Posted by Ash
(#90) on Sat Jul 7, 2012 8:28pm
- Myria (Treats!)
(#7163)
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Posted on: Fri Jul 13, 2012 12:13pm
Yeah, I think that's clarified a bit better~ Thanks Frey. :3
Posted on: Sun Jul 8, 2012 12:59pm
Some breedings people spend a lot of REAL money for. I just feel like not everyone has good reading comprehension and not refunding for a mistake is really a low blow. Is it really impossible to click a couple buttons for a person who has made a mistake to make sure they get their items back?
I feel like this is unfortunate I've never had a problem but if I did I wouldn't be pleased if my situation didn't fall under "case by case basis" and didn't get refunded. One of the many reasons I don't bother breeding anymore I guess.