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Mayday Issues

Events

We are currently aware of an issue where the Special Credit Bonuses are not displaying properly and the Exotic Egg is being shown in the Normal Credit tier. If you are unable to claim your Whirlpool Exotic Egg or other Special Credit Tier items, please contact Kandria #293.

Addition: We're aware the bonus GP is not being awarded correctly, and it will be manually given out until fixed.

We're aware that the exotic pot is not allowing claiming, we will update with a new date and time with 24 hours notice before it is available as soon as we're able to wrangle what is causing the issue

Thank you for understanding.

Posted by Aywas Official (#2) on Thu Jun 12, 2025 11:58pm

Comments: 22


vladthebad (#8672)

Posted on: Fri Jun 13, 2025 12:01am

Ahhhhh! Now teos, can't be claimed until November? Oh no, glitch city!

Princess Saturn (#588)

Posted on: Fri Jun 13, 2025 12:03am

vladthebad (#8672):
I saw that too. I'm betting that's why they can't be claimed at the moment.

vladthebad (#8672)

Posted on: Fri Jun 13, 2025 12:05am

This is the worst night's sleep ever, lol! Hoping the team can sort things out <3

🐉~LegacyWolf🐺 (#306)

Posted on: Fri Jun 13, 2025 12:05am

Aywas Official (#2) - What's the ETA on a fix? This is not fair for those who already spent money and won't be able to claim!

Juke (#7625)

Posted on: Fri Jun 13, 2025 12:06am

For the goof, the next time there's a Friday, November 15th will be 2030.... I will see you all then at the Exotic Pot

Hiiro (#755)

Posted on: Fri Jun 13, 2025 12:09am

🐉~LegacyWolf🐺 (#306)
We don't have an ETA, we've been looking at trying to resolve this since before the clock rolled over. There's more than one issue going on and right now it's appearing that we will need the coder to step in to fix it.

Elisabeth (#35631)

Posted on: Fri Jun 13, 2025 12:11am

We appreciate you guys! I know it's hard having Mayday later

I will go to sleep, and hope everyone has fun claiming if it's resolved while I sleep!

vladthebad (#8672)

Posted on: Fri Jun 13, 2025 12:16am

Thank you for the update. I will go and try to get some sleep. Good luck guys! If it's possible for the bonus tier items to be rewarded later that would be great, but will understand if not. Take care, and thank you for your efforts!

Juke (#7625)

Posted on: Fri Jun 13, 2025 12:18am

For what it's worth, the server has been a delightful time about all of this :) Thank you all so much for the update! I hope it's a relatively quick and painless fix for y'all! <3

RiiJ ღ (#12296)

Posted on: Fri Jun 13, 2025 12:22am

Oof, unlucky. Good luck to the team, what a nightmare.
With things like the manual top up bonuses, is it just being done from back end? Or should we be contacting someone for this. I'm assuming back end.

It does really suck and I'm sure it's disappointing for everyone who got excited, but I think as long as the new dates/times for the pot will be telegraphed with some heads up it should be ok. ^^