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Site Update
Hey guys,
I know you're all panicking a little right now but please be assured that we are looking into the issues that the site is unexpected throwing at us.
For now we ask that you do not PM staff regarding the following issues:
- No currency in the bank
- Loss of PP points
- Loss of Seasonal currency
- Trading in gems/crowns does not generate Seasonal Currency
- Loss of Trash points
- Forum posts reset to 1 and not increasing
- Wardrobe layers not appearing
- Errors on the poll news posts
If you are encountering other issues than these then please post them in the Glitches forum. We also ask that you check to see if there is already a thread reporting your specific issue so we don't overwhelm the forum and slow down pinpointing site wide issues.
Thank you for your patience during this time and we will update you as soon as possible.
Posted by Eve
(#2775) on Fri Jun 27, 2014 9:16pm
- Shycat
(#45175)
-
Posted on: Fri Jun 27, 2014 11:12pm
Huh, I must have missed it. We went out for ice cream. Thanks for your hard work, guys! ^_^
- k 2
(#39579)
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Posted on: Fri Jun 27, 2014 11:18pm
I deposited 20 GP into my bank right about when the issues started happening, and now it's showing only that 20 GP and not the 67 that were in it before. Are issues still under maintenance, or should I formally report that?
- Haru
(#46917)
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Posted on: Fri Jun 27, 2014 11:52pm
oeste (#39579) I did the same thing. :U
- (chibi; see profile)
(#124)
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Posted on: Fri Jun 27, 2014 11:55pm
As silly and little as it is, I'm hoping the post count is recovered. I feel so naked with the single digit. XD Though considering the count is increasing I fear they are permanently reset.
- GlitterGirl
(#59399)
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Posted on: Sat Jun 28, 2014 12:23am
What the.... Woah.. People have been loosing their items/currency lately... '.'
- Dragongirl
(#36910)
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Posted on: Sat Jun 28, 2014 12:47am
Thank you for the warning I'm trying to keep track of my points SP now have not submitted any except for an accidentally ruby just a few minutes ago well chasing another ruby. With flying object(s) on screen it's easy the click on a link or two by mistake.
- Kitsune
(#17645)
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Posted on: Sat Jun 28, 2014 12:48am
Omg... I think I'm glad I was offline today... I would probably panic if any of these things happens to me XD
Good luck fixing these nasty glitches, guys >:c you can do eet! *gives cookies to all the programmers*
- Sen
(#37966)
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Posted on: Sat Jun 28, 2014 12:49am
Strangely enough, i wasn't effected by the glitch...
- Dragongirl
(#36910)
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Posted on: Sat Jun 28, 2014 12:58am
Oops maybe should have not done the BP stuff as it seems BP from Xero is not coming in. I do have proof I can show the admins/programers if needed.
Everyone else it may be best to hold off on any BP stuff too till this is fixed.
Posted on: Fri Jun 27, 2014 11:11pm
Seraiden (#55230) Yep, you had good timing! XD General FYI for everyone -- we're still double checking and investigating things, and looking into each glitch report. - Eri