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PSA: protecting your customs

Site Update

I don't know about you, but my heart always bleeds a little when I see someone lose their pet (or its PSD) due to a small slip up (it's happened before you know it - trust me, I've been there). It's even more awful when the pet in question is an expensive pet bought during a sale (think Teos, Fauxes and Snoodles), and there is no way for you to undo your mistake!
Therefore, please take a minute to read our suggestions on how to protect your precious customs from those derpy moments.


In short, there are three steps you'll want to go through to protect your pet as much as possible:

1) Download your pet's PSD
2) Attach your pet's PSD
3) Lock your pet



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Downloading your pet's PSD

No matter the kind of pet, you want to gain control of the PSD as soon as possible. You never know when download links might break or expire and your pet's PSD is lost forever.
This is especially true for sale pets: all links to PSDs for pets sold during the Black Friday and Mayday sales will only stay active for about 6 months. After that the links are wiped and not even staff can recover the PSD for you. Even if you don't plan on using the PSD yourself, you should always grab them and keep them somewhere safe, just in case.
Extra tip: pets that have their PSD are in general easier to sell than those that don't - and they often fetch a higher price, too!

(If you haven't grabbed your Black Friday '16 pet's PSD yet, do it now! In a month or two, the PSDs will be wiped permanently. Go on, I'll wait here until you're done *pulls up a chair*)



Attaching your pet's PSD

Not only does this greatly simplify things if you ever decide to breed the pet, it also acts as some kind of back-up. If your computer decides to have a meltdown and all your files are gone, you can still re-download any PSDs attached to your pets. So even for those who never breed their pets, attaching PSDs is a must! Don't get rid of the original PSD on your own drive, though! There's always a chance the aywas drive someday has a meltdown of its own.

For gen 1 pets, you can attach the PSD yourself by visiting your pet's profile, clicking "Edit Pet" and then "Select file". Gen 2 pets should come with their PSD attached, but if your pet is a bit older or needs its PSD updated, you can post in the Gen 2+ Pet PSD Upload thread (note: the thread is currently closed, but Rudy promised me she'll make a newspost with an update soon).



Locking your pet

Even if your PSD is safe, that won't do you much good if you accidentally zap or potion over your pet. Getting your pet back after a slipup like that, can be very expensive or even close to impossible. The only way to protect your pet from this fate, is to lock it. At the time of writing, there are three different ways to do this:

1) Through the locking feature:
Visit your "my pets" page and click "Lock ___ from Modification" next to your pet. This costs 5 GP.

2) By using a Save Point:
collectable_savepoint.png
This is a one-use item that was released during a user event. As a result, it's not available in any site shops, but you might occasionally find one in the user shops.

3) By using a Lockbox:
collectable_lockbox.png
This item was the premium item in December 2014 and regenerates once per week. It is by far the best choice if you're looking to lock a lot of pets in the long term and don't want to spend a fortune on doing it. In addition, you might occasionally find generous users on the forums who are offering to lend out their lockboxes to others!


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Thank you for taking the time to read through this huge lecture newspost. All of the info above can also be found in a freshly revamped KB article. If you have any questions or additional tips to protect your pets *points down* please let us know in the comments!

Posted by Marjo (#5741) on Fri Mar 10, 2017 1:18pm

Comments: 65


Draylin (Saphire) (#407)

Posted on: Fri Mar 10, 2017 1:22pm

yes! My heart always breaks a little when I see "I accidentally zapped my pet" or something ;; THANK YOU for this post! I think it needs to be reshared about once a month though for new users and those who aren't as active

Kwani & Kamorth (#2868)

Posted on: Fri Mar 10, 2017 1:32pm

The only thing stopping me from locking all my customs is the concern that I might want to revamp them in the future (a few of my early ones aren't really up to scratch quality-wise any more, even though at the time I thought they were fantastic). Is there any chance that we could get some kind of item or option to unlock them if we change our minds?

Kwani & Kamorth (#2868)

Posted on: Fri Mar 10, 2017 1:33pm

Or possibly make it so that Revamp potions work on locked pets since it would be very obvious whether or not it was intentional in that situation?

Marjo (#5741)

Posted on: Fri Mar 10, 2017 1:40pm

Kwani & Kamorth (#2868) Locking will remain permanent, however you'll probably be happy to hear that locked pets can still use custom items such as Essence of Revamp, Dawn Crystals, Recolor Potions, etc. =)

Kwani & Kamorth (#2868)

Posted on: Fri Mar 10, 2017 1:41pm

I was not aware that those items worked already, thanks! I guess my lockboxes are about to start working overtime!

Kyte (#51)

Posted on: Fri Mar 10, 2017 1:43pm

Kwani & Kamorth (#2868)
Yeah, I actually knew that. I should probably put that in the thread because I think that's the absolute main reason why ppl aren't bothering locking their customs.

Marjo (#5741)

Posted on: Fri Mar 10, 2017 1:46pm

Kwani & Kamorth (#2868) Those poor lockboxes... T.T

It's actually a common misconception that these don't work on locked pets, but as far as I know they've always worked on them. The same holds true for Skill Swap and Vial of the Battle Soul items, by the way! Haunted Boxes don't work on locked pets (yet), though - last I heard we were still trying to figure out a way to potentially change that.

Kyte (#51)

Posted on: Fri Mar 10, 2017 1:49pm

Breedable Potion and Unbreedable Potion also works on locked pets. I remember wasting a potion to find out XD

Marjo (#5741)

Posted on: Fri Mar 10, 2017 1:54pm

Kyte (#51) Any particular reason why you chose that method over, idk, asking? xp

Kwani & Kamorth (#2868)

Posted on: Fri Mar 10, 2017 1:55pm

Maybe a list of items that do work on locked pets could be added to the KB article? I know it often doesn't seem like it but the KB DOES get used. I refer to it pretty regularly to figure out what some items do because my brain doesn't like to remember that stuff.