Policy Change Poll
Currently, the on-site policy regarding mistakes is that:
If the administration or programmers cannot reproduce a "glitch" that irreversibly changed your pet, you will not get it back, unless it's a custom.
Currently, people who buy GP are arguing that if they paid GP to buy their pet, like a Monthly or a Special Edition, and make a mistake with a potion (for example), they should get the pet back because it was bought with real money.
This would work like this: if you have donated and bought the pet through the GP store, you have the right to have your pet changed back if something happens to it by user mistake (NOT glitch, glitches are always refunded). If you didn't, you don't.
So, the user who gains a Monthly Pet/Super Rare/Limited through Rogue, Hippie Mushroom, Glittering Rock, Eggs, the Wild, etc and accidentally change it are SOL because it wasn't bought through the GP Shop.
My stance against this is, in essence, I don't want to discriminate between the user who earns their rare pet through site means to the user who buys their pet in the GP shop. So they both get the same response: "Sorry, user error, not a glitch."
But I'm willing to change the policy to make special conditions for users whose pets they accidentally messed up, if they bought them through the GP Shop--if that's what the majority thinks is fair and right.
So air your thoughts?
Posted by Flash! (#1) on Mon Nov 2, 2009 6:19pm